van Dam, S., Sleeswijk Visser, F., Bakker, C. (2020) The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines. The Design Journal,  p.1-22 DOI: 10.1080/14606925.2020.185142

Rutkowska, J., Sleeswijk Visser, F., Lamas, D. (2020). Actionable attributes of service design for business. In Y. Akama, L. Fennessy, S. Harrington & A. Farrago (Eds.), ServDes.2020: Tensions, Paradoxes, Plurality (pp. 525. – 539.). Melbourne, Australia: Linköping University Electronic Press.

Wabeke, E., Boess, S., Sleeswijk Visser, F., and Silvester, S. (2020) When behaviour change is about hot air: home systems should change behaviour to fit practices, In: Boess, S., Cheung, M. and Cain, R. (eds.), Synergy – DRS International Conference 2020, 11-14 August, Held online. https://doi.org/10.21606/drs.2020.401

Schrauwen, L., van Hemel, T., Sleeswijk Visser, F.,  Albayrak, A. (2020) The Art of Handing Over: Improving the Patient Handovers at the Intensive Care Unit by a Human-Centred Design Approach. Design4Health2020 6th International Conference Amsterdam online July 2020, Vol3. p.183-191



Rutkowska, J., Sleeswijk Visser, F., Lamas, D. (2019) Towards Actionable Forms of Communicating and Sharing Design Knowledge. In: EKSIG International Conference of the Design Research Society Special Interest Group on Experiential Knowledge 2019. Nithikul Nimkulrat (ed.). Tallinn: Estonian Academy of Arts, Estonia, p. 252-277


Sleeswijk Visser, F.  (ed) (2018) MyFutures: Inzichten, overzichten en tips Samenvatting. Delft University of Technology. November 2018

Sleeswijk Visser, F.  (ed) (2018) MyFutures: The Guide.  Delft University of Technology. November 2018

Sleeswijk Visser, F. (2018) Structuring roles in Research through Design Collaboration. In Proceedings of Design Research Society, Dublin, Ireland, 25-28 June 2018, p. 368-380.

Sleeswijk Visser, F & Stappers, P.J.  (2018) Denken over mijn Toekomsten: Richtlijnen voor een goed gesprek. In Geron Tijdschrift over ouder worden en Samenleving, Vol 20(3) p. 52-56.

Foglieni, F., Villari, B., Sleeswijk Visser, F. (2018) About evaluation in service design: As it is and how it could evolve.  ServDes.2018 Service Design Proof of Concept: Proceedings of the ServDes.2018 Conference. Linköping University Electronic Press, p. 489-499 (Linköping Electronic Conference Proceedings; no. 150)

Spierings K, Eikelenberg N, Snelders D, Sleeswijk Visser F (2018) User-centered service innovation for commercial vehicles: plugging in the handyman market. In: Hankammer S, Nielsen K, Piller FT, Schuh G, Wang N (eds), Customization 4.0. Springer, Cham, p (1–16)


Sleeswijk Visser, F. & Ernst, E. (2017) MyFutures: The future is plural. Opening Edition. Delft University of Technology.

Raijmakers, B., Scheepers, R., Sleeswijk Visser, F. (2017) MyFutures: Imagining speculative care and support futures in The Netherlands. In: Proceedings of Cumulus Conference Proceedings Letters to the Future, Bengaluru, India. p.162-169.

Rutkowska, J. Lamas, D. Sleeswijk Visser, F. Wodyk, Banka. Shaping Loyalty: Experiences from Design Research Practice. ACM Interactions May-June 2017 Vol. XXIV.3, p.60-65


Interview about my work and thoughts about design research. TvHF 2016-4, Ergonomiekaart van Nederland-Froukje Sleeswijk Visser. Tijdschrift voor Human Factors – jaargang 41 – nr. 4 – december 2016, p.34-35.


Lee, B., Saakes D.P., Sleeswijk Visser, F. Online User Reviews as a Design Resource. In: Proceedings of IASDR 2015, 2-5 Nov 2015 Brisbane, Australia.

Holmlid, S., Mattelmäki, T., Sleeswijk Visser, F., Vaajakallio, K. Co-creative Practices in Service Innovation. Book chapter in The Handbook of Service Innovationpp 545-574 (2015) Springer.


Stappers, Sleeswijk Visser and Keller. The role of prototypes and frameworks for structuring explorations by research through design. In: The Routledge Companion to Design Research. Eds: Rodgers, P. and Lee, J.

Stappers & Sleeswijk Visser. Meta-levels in design research: Resolving some confusions. Design Research Society Conference Umea, Sweden.

Sleeswijk Visser (Ed and an article) CRISP Magazine Fake it/Make it Prototyping PSS. article: New circles keep popping up (p 4-5)

Sleeswijk Visser, F., Stappers, P.J. Op verkenning in het alledaagse. Tijdschrift voor Human Factors. nr 4 2014.


Enninga et al, Service design: inzichten uit negen praktijkvoorbeelden. Hogeschool Utrecht. Kenniscentrum Technologie & Innovatie. 2013 ISBN 9789081560238

Sleeswijk Visser, F (Ed) Service design by Industrial Designers. Sleeswijk Visser TUDelft. ISBN 978946186 www.lulu.com or download pdf.

de Bont et al, Advanced Design Methods for Successful Innovation. Design United 2013. Chapter: Designing for user experiences: contributions from contextmapping. Schifferstein & Froukje Sleeswijk Visser. ISBN 978946186

Sleeswijk Visser, F. (2013) Service design: tuning the industrial design profession. 5th International Association of Societies of  Design Research 2013:Consilience and Innovation in Design,  Aug 26-30 2013, Tokyo, Japan. p.0661-0670


Alkaya, M., Sleeswijk Visser, F., de Lille, CSH (2012). Supporting NPD teams in innovation: Structuring user data on the foundations of empathy. In Proceedings of the DMI 2012 international design management research conference (pp. 1-8). Boston: DMI

Sleeswijk Visser, F., Stappers, P.J. (2012) The impact of ‘service design’ on the industrial design engineering curriculum. International conference on engineering and product design education (EPDE) 6-7 september 2012, Antwerp, Belgium

Sleeswijk Visser, F., de Lille, CSH (2012, oktober 30). Creating an empathic mindset in your organisation. Paris, France, Second service design global conference.

Sleeswijk Visser, F. Manschot, M. Involving users: worth your money? Evaluating the effects of user participation in early stages of service design projects on the outcomes of the design process. (2012) workshop SERVDES


van Rijn, H., Sleeswijk Visser, F., Stappers, P.J. (2011) Stories at the spot: Designers learning from caregivers of children with autism, International Association of Societies of Design Research 2011: Diversity and Unity, 31 October – 4 November 2011, Delft, The Netherlands.

Rijn, H van, Sleeswijk Visser, F, Stappers, PJ & Ozakar, AD (2011). Achieving empathy with users: The effects of different sources of information. CoDesign: international journal of cocreation in design and the arts, 7(2), 65-77.

Stappers, PJ , Sleeswijk Visser, F & Kistemaker, S (2011). Creation and Co: User participation in design. In B van Abel, L Evers, R Klaassen & P Troxler (Eds.), Open design now: Why design cannot remain exclusive (pp. 140-151). Amsterdam: BIS Publishers.

Mattelmaki, T, Sleeswijk Visser, F. (2011) Lost in co-X: Interpretations of co-design and co-creation. International Association of Societies of Design Research 2011: Diversity and Unity, 31 October – 4 November 2011, Delft, The Netherlands.

Manschot, M., Sleeswijk Visser, F. (2011) Putting metrics to the myth: determining the value of codesign approaches in service design


Sleeswijk Visser, F (January 2010) SD memo An internal pamflet about our curriculum and how much it covers service design methods and skills.

van Rijn, H., Sleeswijk Visser, F., Stappers, P.J., Ozakar, A.D., (2010) Understanding users: A comparative study about informing designers by different sources of information, 7th International conference on Design and Emotion, October 4-7, Chicago, USA.


Sleeswijk Visser, F (2009) Bringing the everyday life of people into design Doctoral thesis Delft. Sleeswijk Visser, Rotterdam. ISBN 978-90-9024244-6

Sleeswijk Visser, F (2009) Let’s put the knowledge in practice! Proceedings of IASDR, International Association of Societies of Design Research, Seoul, Korea, October 2009
let’s put the knowledge in practice!

van Rijn, H., Sleeswijk Visser, F., Stappers, P.J. Connecting through interacting: Toys that help designers learn from children with autism by playing with them. International Association of Societies of Design Research 2009: Rigor and Relevance in Design, 18-22 October, 2009, Seoul, South Korea.

Keller, A.I., Sleeswijk Visser, F., Lugt, R. van der, & Stappers, P.J (2009) Collecting with Cabinet: Or how designers collect visual material, researched through an experiential prototype. Design Studies 30 (1), 69-86 collecting with cabinet

Kouprie & Sleeswijk Visser, F (2009) A framework for empathy in design: stepping into and out of the user’s life. Journal of Engineering Design 20(5) 437-448 a framework for empathy in design

Stappers, P.J., van Rijn, H., Kistemaker, S., Hennink, A., Sleeswijk Visser, F. (2009)Designing for other people’s strengths and motivations: Three cases using context, visions, and experiential prototypes. Advanced Engineering Informatics, Special Issue on Human-Centered Product Design and Development, 23(2), 174-183.
“Designing for other people≠s strengths and motivations”


Sleeswijk Visser, F and Kouprie, M. Stimulating empathy in ideation workshopsProceedings of Participatory Design Conference, 2008, Indianapolis, p.174-177.


Stappers, P.J., Sleeswijk Visser, F. Bringing participatory design techniques to industrial design engineers Engineering and Product Design Education Conference, NewCastle, 2007, 117-122.participatory design in education

Sleeswijk Visser, F., Stappers, P.J. Mind the Face DPPI (Conference on Designing Pleasurable Products and Interfaces), Helsinki, 2007, 119-134. mind the face

Sleeswijk Visser, F., Stappers, P.J. Who includes user experiences in large companies? International conference on inclusive design, Royal College of Art, London, UK, April 2007, 1-5. who includes user experiences?

Stappers, P.J., Sleeswijk Visser, F. Teaching contextmapping to industrial design students International conference on inclusive design,Royal College of Art, London, UK, April 2007, 1-10. teaching contextmapping

van der Lugt, R., Sleeswijk Visser, F. Creative sessions for interpreting and communicating rich user information International conference on inclusive design Royal College of Art, London, UK, April 2007, 1-5. creative sessions

Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. Sharing user experiences in the product innovation process: Participatory design needs participatory communication. Journal of Creativity and Innovation Management, 16(1), 2007, 35-45. sharing user experiences


Stappers, PJ & Sleeswijk Visser, F (2006). Contextmapping. GEO: Connexion, 5(7), 22-24.


Sleeswijk Visser, F., Stappers, P.J., van der Lugt, R., Sanders, E.B.N.Contextmapping: Experiences from practice. CoDesign: International Journal of CoCreation in Design and Arts, 1(2), 2005, 119-149. contextmapping in practice

Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. Participatory design needs participatory communication. Proceedings of the 9th European Conference on Creativity and Innovation, Lodz, Poland, 2005, 173-195. participatory communication

Van der Lugt, R., Sleeswijk Visser, F. Widening involvement in creative group processes: What we learned from cultural probes. Proceedings of the 9th European Conference on Creativity and Innovation, Lodz, Poland. 2005 widening involvement

Sleeswijk Visser, F., Visser, V., Re-using users: Co-create and co-evaluate.Personal and ubiquitous computing, 10(2-3), 2005, 148-152. re-using users


Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. The Personal Cardset-a designer-centered tool for sharing insights from user studies. Proceedings of Second International Conference on Appliance Design, Bristol, 2004, 157-158. The Personal Cardset


Stappers, P.J., Sleeswijk Visser, F., Keller, A.I. (2003) Mapping the experiental context of product use: Generative techniques beyond questions and observations. 6th Asian Design Conference, Tsukuba, Asian Society for Science of Design.

Sleeswijk Visser, F. (2003) Een structuur om de context van productgebruik in kaart te brengen. Master’s thesis (in Dutch) unpublished, Industrial Design Engineering. Delft University of Technology.


The Personal Cardset-paper is described and referred to in the book: The Persona Lifecycle: Keeping People in Mind Throughout Product Design. Pruitt, J., Aldin, T., Morgan Kaufmann (2006) p 9-10.

Stappers, P.J., Sleeswijk Visser, F.,Contextmapping: two researchers discuss contextmapping and how it is used to inform and inspire designers with experience-based data. GEOconnexxion International Magazine, July/August 2006.
This article describes the ‘mapping’ of contextmapping; for multi-faceted understanding, designers need metaphorical maps to the terrain of user experiences./manila/gems/contextmapping/ContextfromGEOIntJulyAug06.pdf