Enninga et al, Service design: inzichten uit negen praktijkvoorbeelden. Hogeschool Utrecht. Kenniscentrum Technologie & Innovatie. 2013 ISBN 9789081560238
Sleeswijk Visser, F (Ed) Service design by Industrial Designers. Sleeswijk Visser TUDelft. ISBN 978946186 www.lulu.com
(in print) Designing for user experiences in specific contexts: contributions from contextmapping. Hendrik N.J. Schifferstein & Froukje Sleeswijk Visser (IOP NPD boek)
Alkaya, M., Sleeswijk Visser, F., de Lille, CSH (2012). Supporting NPD teams in innovation: Structuring user data on the foundations of empathy. In Proceedings of the DMI 2012 international design management research conference (pp. 1-8). Boston: DMI (http://www.dmi.org/dmi/html/conference/academic12/ac12proceedings.htm)
Sleeswijk Visser, F., Stappers, P.J. (2012) The impact of ‘service design’ on the industrial design engineering curriculum. International conference on engineering and product design education (EPDE) 6-7 september 2012, Antwerp, Belgium
Sleeswijk Visser, F., de Lille, CSH (2012, oktober 30). Creating an empathic mindset in your organisation. Paris, France, Second service design global conference. (http://service-design-network.org/sdnc/france12/program-2)
ISleeswijk Visser, F. Manschot, M. Involving users: worth your money? Evaluating the effects of user participation in early stages of service design projects on the outcomes of the design process. (2012) workshop SERVDES
van Rijn, H., Sleeswijk Visser, F., Stappers, P.J. (2011) Stories at the spot: Designers learning from caregivers of children with autism, International Association of Societies of Design Research 2011: Diversity and Unity, 31 October – 4 November 2011, Delft, The Netherlands.
Mattelmaki, T, Sleeswijk Visser, F. (2011) Lost in co-X: Interpretations of co-design and co-creation. International Association of Societies of Design Research 2011: Diversity and Unity, 31 October – 4 November 2011, Delft, The Netherlands.
Manschot, M., Sleeswijk Visser, F. (2011) Putting metrics to the myth: determining the value of codesign approaches in service design
Sleeswijk Visser, F (January 2010) SD memo An internal pamflet about our curriculum and how much it covers service design methods and skills.
Sleeswijk Visser, F (2009) Bringing the everyday life of people into design Doctoral thesis Delft. Sleeswijk Visser, Rotterdam. ISBN 978-90-9024244-6
Sleeswijk Visser, F (2009) Let’s put the knowledge in practice! Proceedings of IASDR, International Association of Societies of Design Research, Seoul, Korea, October 2009
let’s put the knowledge in practice!
van Rijn, H., Sleeswijk Visser, F., Stappers, P.J. Connecting through interacting: Toys that help designers learn from children with autism by playing with them. International Association of Societies of Design Research 2009: Rigor and Relevance in Design, 18-22 October, 2009, Seoul, South Korea.
Keller, A.I., Sleeswijk Visser, F., Lugt, R. van der, & Stappers, P.J (2009) Collecting with Cabinet: Or how designers collect visual material, researched through an experiential prototype. Design Studies 30 (1), 69-86
collecting with cabinet
Kouprie & Sleeswijk Visser, F (2009) A framework for empathy in design: stepping into and out of the user’s life. Journal of Engineering Design 20(5) 437-448
a framework for empathy in design
Stappers, P.J., van Rijn, H., Kistemaker, S., Hennink, A., Sleeswijk Visser, F. (2009)Designing for other people’s strengths and motivations: Three cases using context, visions, and experiential prototypes. Advanced Engineering Informatics, Special Issue on Human-Centered Product Design and Development, 23(2), 174-183.
“Designing for other people≠s strengths and motivations”
Sleeswijk Visser, F and Kouprie, M. Stimulating empathy in ideation workshopsProceedings of Participatory Design Conference, 2008, Indianapolis, p.174-177promoting empathy
Stappers, P.J., Sleeswijk Visser, F. Bringing participatory design techniques to industrial design engineers Engineering and Product Design Education Conference, NewCastle, 2007, 117-122.participatory design in education
Sleeswijk Visser, F., Stappers, P.J. Mind the Face DPPI (Conference on Designing Pleasurable Products and Interfaces), Helsinki, 2007, 119-134. mind the face
Sleeswijk Visser, F., Stappers, P.J. Who includes user experiences in large companies? International conference on inclusive design, Royal College of Art, London, UK, April 2007, 1-5. who includes user experiences?
Stappers, P.J., Sleeswijk Visser, F. Teaching contextmapping to industrial design students International conference on inclusive design,Royal College of Art, London, UK, April 2007, 1-10. teaching contextmapping
van der Lugt, R., Sleeswijk Visser, F. Creative sessions for interpreting and communicating rich user information International conference on inclusive design Royal College of Art, London, UK, April 2007, 1-5. creative sessions
Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. Sharing user experiences in the product innovation process: Participatory design needs participatory communication. Journal of Creativity and Innovation Management, 16(1), 2007, 35-45. sharing user experiences
Sleeswijk Visser, F., Stappers, P.J., van der Lugt, R., Sanders, E.B.N.Contextmapping: Experiences from practice. CoDesign: International Journal of CoCreation in Design and Arts, 1(2), 2005, 119-149. contextmapping in practice
Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. Participatory design needs participatory communication. Proceedings of the 9th European Conference on Creativity and Innovation, Lodz, Poland, 2005, 173-195. participatory communication
Van der Lugt, R., Sleeswijk Visser, F. Widening involvement in creative group processes: What we learned from cultural probes. Proceedings of the 9th European Conference on Creativity and Innovation, Lodz, Poland. 2005 widening involvement
Sleeswijk Visser, F., Visser, V., Re-using users: Co-create and co-evaluate.Personal and ubiquitous computing, 10(2-3), 2005, 148-152. re-using users
Sleeswijk Visser, F., van der Lugt, R., Stappers, P.J. The Personal Cardset-a designer-centered tool for sharing insights from user studies. Proceedings of Second International Conference on Appliance Design, Bristol, 2004, 157-158. The Personal Cardset
Stappers, P.J., Sleeswijk Visser, F., Keller, A.I. (2003) Mapping the experiental context of product use: Generative techniques beyond questions and observations. 6th Asian Design Conference, Tsukuba, Asian Society for Science of Design.
Sleeswijk Visser, F. (2003) Een structuur om de context van productgebruik in kaart te brengen. Master’s thesis (in Dutch) unpublished, Industrial Design Engineering. Delft University of Technology.
REVIEWS & OTHER STUFF
Review describing the presentation at 2AD Bristol, 2004.http://www.usabilitynews.com/news/article1693.asp
A beautiful remake of one of my graphs, posted by Hans Henrik H. Heming on January 24, 2006 http://www.cph127.com/cph127/2006/01/the_contextmapp.html
The Personal Cardset-paper is described and referred to in the book: The Persona Lifecycle: Keeping People in Mind Throughout Product Design. Pruitt, J., Aldin, T., Morgan Kaufmann (2006) p 9-10.
Stappers, P.J., Sleeswijk Visser, F.,Contextmapping: two researchers discuss contextmapping and how it is used to inform and inspire designers with experience-based data. GEOconnexxion International Magazine, July/August 2006.
This article describes the ‘mapping’ of contextmapping; for multi-faceted understanding, designers need metaphorical maps to the terrain of user experiences./manila/gems/contextmapping/ContextfromGEOIntJulyAug06.pdf
Showing a list of items on a HTML page is properly handled by the HTML construct called ordered lists (scroll down a bit and you find the proper entry – there is more info for using HTML on that page). Daniel Saakes has provided an example to make a clean list ordered by year of publication. It is included below so you can quickly adapt it for your own publications.
- Saakes, D.P., Chui, K., Hutchison, T., Buczyk, B.M., Koizumi, N., Inami, M. and Raskar, R. Slow Display. In SIGGRAPH 2010 emerging technologies: Proceedings of the 37th annual conference on Computer graphics and interactive techniques, July 2010.
- Saakes, D.P. Big Lampan Lamps: designing for DIY. In Proceeding of the Seventh ACM Conference on Creativity and Cognition, October 2009.
- Saakes, D.P. and Stappers, P.J. A tangible design tool for sketching materials in products. Artificial Intelligence for Engineering Design, Analysis and Manufacturing (AI EDAM), 23(3), pp 275-287, August 2009.
- Saakes, D.P. and Lugt, R Material Design Workshop. In Proceedings of the 3rd conference of the International Association of Societies of Design Research (IASDR), August 2009.
- Saakes, D.P. and Aprile, W. Sketching graphics on products: an enactive approach. In proceedings of the 5th International Conference on Enactive Interfaces, pp 19-21, November 2008.
- Saakes, D.P. and Lugt, R. Relight my Model: New Media in Ideation Workshops. In Proceedings of the 2nd conference of the International Association of Societies of Design Research (IASDR), October 2007.