We teach contextmapping in a variety of ways at the faculty and in workshops for professionals. Here’s what you can expect in the various courses, and what you can expect from people who attended them.
Face to face
In this course, all 200 MSc students DfI and SPD learn the basic theory of contextmapping and guides students through the experience of participating in a session, deriving user insights by qualitative analysis, and empathically communicating these findings. This course gives understanding and a basis, but no in-depth training of skills. This course runs each year from September to January.
In this elective course, 10-20 master students carry out a full contextmapping study for an external client. Students formulate the focus of the study, develop generative tools, moderate a session, analyse results, and convey these interactively to the client. This course serves to get the skills grounded. The course runs each year from September to November.
Every year, some 30 students at IDE use contextmapping techniques in-depth (and many more use parts of it) to discover the needs of special user groups, or to involve people in a codesign process of products and services. Sometimes we are involved as mentors, sometimes we give advice. Occasionally, we mentor graduation projects of which the primary focus is on method development.
A two-day course where 10-20 design professionals get basic theory, cases from practice, and hands-on experience in making and using a quick-and-dirty generative toolkit for interviewing people. (The Masterclasses run each 2 years, last edition March 2017)
(runs each year) A four week EdX online course, aimed at design managers and marketing managers about the value of discovery-oriented user research for the fuzzy front end of designing, with an emphasis on how to understand, plan, commission, and use the results of contextmapping in commercial practice.
In the EdX MOOC ‘Delft Design Approach’, some principles of using generative techniques and contextmapping are included as part of an entire design process.
Do It Yourself
We have published a number of resources, both for use in or outside the courses above. See the resources page.