Contextmapping tools are varied, and include tools that were previously thought to be the domain of professional designers, including visioning tools, visual thinking tools, but also traditional research tools as observations and interview. Using the tools calls upon the design and research skills of users and researchers.
Contextmapping is a procedure for conducting contextual research with users, where tacit knowledge is gained about the context of use of products. It aims to inform and inspire design teams, where users and stakeholders actively participate in the design process to ensure a good fit between the design and the use of a product. The aim is not just to uncover user insights, but also to carry this through in product concepts and product development.
Contextmapping views the users as the experts of their experience, and involves them in that role in the design process. Most users hold knowledge that the designer or company doesn’t have, and can come up with viable solutions, if appropriately supported.
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We maintain an overview of where contextmapping stands, informing you about sources, projects, events, courses, books, etc. See the other pages listed in the menu bar on the left.