At the architecture conference PLEA in Los Angeles, which this year focus is on: “Cities, Building, People: Towards Regenerative Environments”, Olivia Guerra-Santin will present the 2ndSkin Project. The project is about zero energy renovation of social multi-family housing in the Netherlands. Olivia will be presenting the results from the user research approach carried out in the Faculty of IO with Stella Boess and Sacha Silvester. In the approach, qualitative and quantitative analysis studies aim to inform the design process, by focusing on the actual occupants’ behaviour and requirements of households.